Shree Maruti Courier Service Pvt Ltd started as a small courier operation in Gujarat in 1985. Four decades on, it has become one of India’s largest home-grown parcel networks. Most people still call it by that old name, but the company on the government register is now Shree Maruti Integrated Logistics Limited. It has converted from a private limited company into a public limited company and trades under the brand SMILe. Its registered office is still in Rajkot, at Shree Maruti House on Jagnath Road.
That name change catches out a lot of people. Customers, franchise applicants and vendors search for “Pvt Ltd,” find directory pages showing three different names, and wonder whether they’re looking at one company or several. It’s one company, and the details below show how the pieces fit together.
| Quick Facts | Details |
| Popular name | Shree Maruti Courier Service Pvt Ltd |
| Earlier registered name | Shree Maruti Courier Services Private Limited |
| Intermediate name | Shree Maruti Integrated Logistics Private Limited |
| Current registered name | Shree Maruti Integrated Logistics Limited |
| Brand name | SMILe (Shree Maruti Integrated Logistics) |
| Current CIN | U64120GJ1987PLC010124 |
| Old CIN (as a private company) | U64120GJ1987PTC010124 |
| Registration number | 010124 |
| Brand operations began | 1985 |
| Date of incorporation | 12 November 1987 |
| Registrar of Companies | ROC Ahmedabad |
| Company type | Public limited company, unlisted, limited by shares, non-government |
| Business activity | Courier activities other than national post activities |
| Authorised capital | ₹50 lakh |
| Paid-up capital | ₹50 lakh |
| Registered office | Shree Maruti House, 5 Jagnath Road, off Radhakrishna Road, Rajkot, Gujarat 360001 |
| Managing Director | Ajay Mokariya |
| Board size | 7 directors |
| Employees | 2,162 (2025) |
| Revenue (FY 2023-24) | About ₹1,930 crore |
| Network reach | 19,000+ pin codes across all 28 states |
| Annual volume | 120 million+ consignments |
| Official website | shreemaruti.com |
| Customer helpline | +91 9712 666 666 |
| Company status | Active |
Three Names, One Registration Number
Here’s why a search for this company turns up confusing results. The legal entity has changed its name and structure over the years, but the registration number (010124) has stayed the same throughout.
| Stage | Registered Name | CIN |
| Original | Shree Maruti Courier Services Private Limited | U64120GJ1987PTC010124 |
| After rebranding | Shree Maruti Integrated Logistics Private Limited | U64120GJ1987PTC010124 |
| Current | Shree Maruti Integrated Logistics Limited | U64120GJ1987PLC010124 |
The only difference between the old and new CIN is three letters. “PTC” marks a private company, and “PLC” marks a public company. Directory sites often copy data from different points in time, so one page may show the 1987 private company while another shows today’s public company. They’re the same business.
A few other details are worth noting:
- The brand is older than the company. Operations began in 1985, and formal incorporation came about two years later, on 12 November 1987. Some directories give 11 November, but most records use the 12th.
- “Public limited” doesn’t mean the shares are listed. The company is still unlisted, so you can’t buy its shares on the NSE or BSE.
- Paid-up capital is only ₹50 lakh, which looks tiny next to revenue of roughly ₹1,930 crore. That’s normal for older family-promoted companies. The business grew through retained earnings and operations, not by issuing large amounts of fresh share capital.
- A company called Shree Maruti Courier (UK) Ltd is registered at 99 Soho Road, Birmingham, and was incorporated on 28 August 2018. It’s a separate UK registration. Don’t treat its filings as information about the Indian company.
Shree Maruti House, Rajkot
The registered office is at Shree Maruti House, 5 Jagnath Road, off Radhakrishna Road, Rajkot, Gujarat 360001. That places it in central Rajkot, in the Saurashtra region where the business started. Even though the company is registered with the Ahmedabad ROC, which handles all of Gujarat, its legal address has always been in Rajkot.
How to reach the right people:
- Shipment problems: Call the helpline on +91 9712 666 666, or use the tracking tools on shreemaruti.com.
- Legal and company-secretarial matters: Records list secretarial@shreemaruticourier.com as the company’s official email. Use it for formal notices, not parcel complaints.
- Finding a branch: The company runs a “near me” locator on its website, with individual pages for outlets such as Andheri East in Mumbai, Sector 18 in Gurugram and Mahipalpur Extension in New Delhi. Use it before walking into any counter.
Registered office staff don’t book parcels. If you turn up at Shree Maruti House with a box, you’ll likely be sent to the nearest booking counter.
The People Running It
Ajay Mokariya is the Managing Director. The company’s own profile credits him with two decades of business experience and with leading its growth into a national logistics player. The board has seven members, including Maulik Rambhai Mokariya and Sharvari Kishore Kulkarni. The shared Mokariya surname shows it’s still a promoter-family company, despite its size.
The directors are also linked to a wider group. The same people sit on the boards of related companies, including Delcaper Technologies Private Limited, Green Logitech LLP, Vapsee Logistics Limited and Arthgrow Solutions Private Limited. The earlier private entity recorded 2 subsidiaries and 1 associate company. So if a contract or invoice arrives from a related group name rather than SMILe itself, confirm which company you’re actually dealing with.
Services Offered Under the SMILe Brand
The old “courier” label now covers much more than documents and parcels. The company describes its services as domestic and international courier, express parcel delivery, surface freight, e-commerce last-mile delivery and reverse logistics. It serves individuals, small businesses and large enterprises.
Personal Parcels and Documents
This is the walk-in business most people know: sending gifts, papers and household parcels from a local counter. The company says personal courier covers more than 19,000 pin codes in India, with international delivery also available. Door-to-door pickup, cash on delivery and returns are offered through the network.
E-commerce, D2C and B2B Shipping
Online sellers are a growing share of the business. The website separates e-commerce fulfilment from D2C and B2B solutions. For a small seller, the useful features are COD handling and reverse pickup of returns. Before signing up, compare COD remittance cycles with other carriers. How quickly your money comes back often matters more than a small difference in per-parcel rates.
International Courier and Cargo
For heavier or bulk loads, the company offers international cargo by both air and sea, including customs clearance. Smaller items can go through its international courier service, while larger business consignments go through cargo. The company also runs a separate cargo brand called Cargodham.
Franchise Network
Most counters you’ll see are franchise outlets, not company-owned offices. That’s a big reason the brand reaches so many small towns. The company has won Franchisor of the Year awards in the courier and cargo category several times. Applications go through its franchise development team on the website.
The Fine Print Printed on Every Docket
This section matters most if you’re sending anything valuable. The company’s standard terms, published on its website, put a lot of responsibility on the sender:
- SMILe provides no insurance cover on shipments. It advises customers to insure the goods themselves under consignor insurance. If you’re sending a phone, jewellery or electronics, buy transit insurance separately.
- The company accepts no liability for consequential losses or freight refunds.
- It holds a general lien over a customer’s consignments for any unpaid dues. A business account with a billing dispute can see its parcels held back.
- If authorities raise claims because of incomplete paperwork or a wrong declaration, the customer has to cover the company’s loss. Declare contents and value accurately, and keep the invoices.
- Shipments to places outside the network are returned to the sender, so check the destination pin code before you book.
- The waybill is non-negotiable and forms the contract, and SMILe may use any mode or route for transport.
None of this is unusual for Indian courier companies, but few customers ever read it. Photograph your docket and keep it until the parcel arrives.
How Big the Business Has Become
| Indicator | Figure |
| Revenue, FY 2023-24 | About ₹1,930 crore |
| Revenue growth, 2025 | 23.22% |
| Employees (2025) | 2,162 |
| Pin codes covered | 19,000+ |
| Consignments handled yearly | 120 million+ |
| States covered | All 28 |
The employee count looks small for a network this size. The gap makes sense because most counter staff and many delivery riders work for franchisees, not the parent company. Dividing 120 million consignments by about 2,162 direct employees gives more than 55,000 parcels per employee per year. That’s only possible because franchise partners do most of the hands-on work.
If you’re a vendor supplying the company, note that 20 delayed payments to MSMEs were recorded between October 2025 and March 2026. That’s worth factoring into credit terms, especially for a small supplier.
Booking and Tracking Without Headaches
- Keep your AWB (airway bill) number from the receipt or SMS. Tracking and complaints both depend on it.
- Scans are updated at key checkpoints, so a gap of a day between updates is normal. If there’s been no update for more than three days, call customer care with your AWB number.
- Ask the counter for an estimated delivery date for remote pin codes. Coverage and speed vary a lot between metro routes and smaller towns.
- For e-commerce accounts, get the rate card, COD charges and remittance timelines in writing before your first shipment.
- Pack fragile items yourself, or at least watch the packing. Breakage and leakage claims generally aren’t accepted under the carrier’s terms.
FAQs
Q1. Is Shree Maruti Courier Service Pvt Ltd still a private limited company?
No. It’s now a public limited company called Shree Maruti Integrated Logistics Limited, though it remains unlisted.
Q2. What is the CIN of Shree Maruti Courier?
The current CIN is U64120GJ1987PLC010124. The old private-company CIN was U64120GJ1987PTC010124.
Q3. Where is the head office of Shree Maruti Courier?
The registered office is at Shree Maruti House, 5 Jagnath Road, off Radhakrishna Road, Rajkot, Gujarat 360001.
Q4. Who is the owner of Shree Maruti Courier?
It’s a promoter-family company led by Managing Director Ajay Mokariya, with a seven-member board.
Q5. What does SMILe stand for?
SMILe stands for Shree Maruti Integrated Logistics, the brand the courier business now operates under.
Q6. What is the Shree Maruti Courier customer care number?
The helpline listed on the official website is +91 9712 666 666.
Q7. Does Shree Maruti Courier insure parcels?
No. The company advises senders to arrange their own transit insurance for valuable goods.
Q8. How many pin codes does Shree Maruti Courier cover?
It covers more than 19,000 pin codes across all 28 states.
Q9. Does Shree Maruti Courier ship internationally?
Yes. It offers international courier plus air and sea cargo with customs clearance.
Q10. When was Shree Maruti Courier founded?
The brand began operating in 1985, and the company was incorporated on 12 November 1987.
